All transactions/ orders carried out on this website are concluded in English.
Proof of age
The company reserves the right to refuse entry if proof of age is not produced when requested at the entrance of its premises.
Food & Drink
Only food and drink items purchased in the Empire Cinema may be consumed on the premises. Customers may not bring food and drinks purchased elsewhere into the auditoriums.
Empire cinema: Offer is valid for Empire cinema customers watching a movie with an active ticket for that day.
Empire cinema holds the right to escort any disruptive individuals out of the premises.
For safety and security, a system of CCTV cameras is in operation throughout Empire cinemas, and images for this cameras are retained for a period.
- Purchasing of online booking
Empire cinema uses APCO payment gateway. All personal details are encrypted an no card details are stored by Polidano leisure LTD. Or APCO. While the company has endeavored to make payment as secure as possible the user understands that some risks still exist and that any loss of personal data cannot result liability to the company.
- Ticket availability
The sale of online cinema tickets is subject to availability.
- Refunds & changes
All ticket and sales are final and non-refundable. You are responsible for the correct details that you submit including correct show and data. Empire cinema cannot be held responsible for any customer errors. If the transaction is not completed then no monies will be taken out of your account.
Subject to Empire cinema approval cinema ticket details, such as data and time, maybe only be amended before the event occurs.
- Price of the ticket
The price of the ticket will be clearly displayed on the screen prior to transection. The price of entrance to the cinema may change at any time at the sole discretion of the management. Please note that no extra charges are incurred when purchasing your tickets online.
Due to unforeseeable circumstances a particular show may be cancelled or delayed Empire cinema cannot be held responsible for any amount other than the actual cost of the purchased cinema tickets.
By purchasing tickets online you warrant that the tickets are for your personal enjoyment only and are not for resale.
Data Protection policy
The Polidano Leisure group abides and operates according to the data Protection legislation. We only collect information that has been given to us by the client. Credit cards are never collected by Polidano leisure group ltd. Or any subsidiary companies. We will never pass on any of your details to any third parties without your permission. The information will be used in accordance with the Data Protection Act to process your online request as well as for administrative and historical purposes. Your information may also be used to send you useful information about other Polidano Leisure products that may interest you from time to time.
Should you wish to see or edit your details, you may access them through your username and password on your profile.